Frequently asked questions

Orders to France and Spain are shipped via Mondial Relay pickup points. It's an affordable and reliable mode we chose to limit our carbon footprint.

You have 14 days from receipt of your order to notify us of your wish to return, then 14 additional days to send the items back.

All payments are processed by Stripe: credit card (Visa, Mastercard, American Express), Apple Pay, Google Pay. No installments for now.

At checkout, choose "Click & Collect" as your delivery method. No shipping fee. We prepare your order at our 45 Grande Rue store in Cherbourg, and you pick it up during opening hours showing your confirmation email.

We work with French and Spanish artisans, European brands (Manon L'Arts, William Morris…) and local ceramicists like Delphine Mouchel in Cherbourg. Each piece is hand-picked at the store.

As long as your order has not been shipped, you can write to us to change items or cancel. Once handed to the carrier, it's no longer possible — you'll need to use the return procedure.